Have questions?
FAQ
Practical guides on travel eSIMs, avoiding roaming bills, and staying connected without airport Wi-Fi.
Yes. You need an eSIM-compatible, network-unlocked phone and an internet connection to download your eSIM profile.
Yes. Keep your physical SIM active for calls and SMS while your travel eSIM handles mobile data. Apps like WhatsApp stay linked to your original number.
You can usually buy and download your eSIM before you leave. After installation, turn on Data Roaming for your new eSIM when you land and your prepaid data plan will start working.
No. The Annual Travel Pass eSIM is data-only. Use it for mobile data and keep your primary SIM or VoIP apps for voice and messaging.
A travel eSIM is a digital SIM embedded in your device that lets you buy and activate prepaid mobile data plans online. It provides data-only connectivity abroad without needing a physical SIM card.
A travel eSIM downloads a data profile over the internet and connects you to local networks. Because you use a prepaid data plan, you avoid expensive international roaming charges and only pay for the data you choose.
A prepaid travel eSIM data plan is a fixed-price mobile data package with a set data allowance and validity period. It helps travelers control costs and avoid unexpected roaming bills.
To install a travel eSIM, you need an eSIM-compatible and network-unlocked device, a stable internet connection (Wi-Fi or mobile data), and the QR code or activation details provided after purchase.
Most modern smartphones support eSIM, including iPhone XS (2018) and newer models, recent Google Pixel devices, and many Samsung Galaxy phones. You can also dial *#06# and check for an EID number to confirm eSIM support.
After purchasing your travel eSIM, scan the QR code or follow the activation link provided by email. Your device will guide you through the installation process.
Yes. You can install your travel eSIM before traveling and activate it when you arrive at your destination by enabling data roaming.
Yes. Travel eSIMs are data-only and do not replace your primary SIM. Your physical SIM remains active for calls and SMS.
Yes. Most eSIM-compatible phones support dual SIM functionality, allowing you to use your physical SIM for calls and messages while using the travel eSIM for data.
Yes. WhatsApp and similar apps are linked to your phone number, not the SIM card. Installing or using a travel eSIM does not affect your WhatsApp, iMessage, or other messaging apps.
Yes. Some travel eSIMs support multiple destinations. With multi-country(regional) or annual travel eSIM plans, you can reuse the same eSIM across different countries without installing a new profile each time.
If the installation is interrupted, reconnect to the internet and restart the process. Your QR code or activation details remain valid until the eSIM is successfully installed.
The Annual Travel Pass eSIM is a data-only travel eSIM designed for frequent travelers. It provides one eSIM that can be reused for 12 months across ~130 destinations, with a monthly data allowance.
Unlike single-country or short-term travel eSIMs, the Annual Travel Pass eSIM stays active for 12 months and can be reused across multiple trips, so you don’t need to buy and install a new eSIM for each destination.
You can install the Annual Travel Pass eSIM in advance and enable data roaming when you arrive at your destination. Monthly data resets automatically based on your selected plan.